According to the Law of Ukraine " On the protection of consumer rights" the buyer can:
1. Exchange goods of appropriate quality.
2. Return goods of proper quality.
3. Return or exchange goods of inadequate quality.
Which product is subject to exchange:
1. A product that has a receipt;
2. The product is in the original packaging with the tags and labels preserved, which has not been used;
3. The product, after the purchase of which 14 days have not passed.
Procedure for return and exchange of good quality goods:
1. Inform about the intention to return the paid product;
2. Report the declaration number of the sent parcel and the bank card number for the refund;
3. After receiving the goods within three working days, we return your money or other goods
Procedure for returning goods of inappropriate quality:
1. Inform about the intention to return the paid product;
2. Report the declaration number of the sent parcel and the bank card number for the refund;
3. After receiving the goods within three working days, we return your money or other goods
All services of carriers or commissions, money transfers are paid for by us.
Exchange and return of goods is carried out through Nova Poshta, as well as at the physical address - Bila Tserkva, str. Olesya Honchara, 1a/42a 9th floor
The refund is made after receiving the goods.
Items that are not subject to exchange or return
The goods have been brought to order
Goods with signs of use